of Shanxi submersible pump manufacturers e-commerce operation skills

said that there was a customer named Wang recently, who was usually called manager Wang. he was introduced by a former friend. he purchased a batch of sewage pumps here. at that time, we all trusted each other when communicating. now the principle of cooperation is generally to deliver the goods within one week, but there are also special circumstances. for example, manager Wang was introduced by a former customer friend, I want to settle the bill at the end of the month after receiving the goods. This communication is much more, and sometimes once I get familiar with it, there will be a lot of trouble.
The list signed last month, that is, August, said that there was no movement at the end of the month. Now it is the end of September, and there has been no movement at the financial and financial department. The phone call has always said that the list has been submitted to the financial department. In case of such problems, we can only keep urging and waiting. Sometimes the principle of cooperation cannot be changed, and it is difficult to deal with the problem of payment for goods in the later period.
Always adhere to a principle, the ultimate goal of operation is profit, according to the last experience, and the first principle of cooperation is to pay for goods before delivery, whether it is a good old customer or a new customer introduced by a friend is no exception.
The second is that the sewage pump can only be quoted once, whether it is low or high, what is said cannot be received back, and many dealers will bid with the quotation, so this is also a special point.
Article 3 Customer service is also a key part. If someone comes to consult, they must reply to the customer as soon as possible. When there is no consultation, I start to do some operation work, compile some product technical articles, industry-related knowledge, etc., optimize the layout of products including keywords, collect long tail keywords, put newly developed products on shelves and issue announcements for promotion, do a good job in introducing the product models and explaining their uses, and sometimes chat with customers when I go back at night. Operation is an attitude, always keep in touch with customers and do a good job in pre-sales service.
E-commerce operation sounds very high, but in fact, we are doing some trivial things every day, finding problems and solving them all the time. We are constantly doing one thing, constantly improving and subdividing it, and finally completing it efficiently and rhythmically. As long as there is no problem with the method and the product, I believe it will go further and further under the condition of ensuring service.